Privacy policy
Last update : 2023-09-12
This privacy policy describes:
- How your personal information is collected and processed. Personal information is any information that could identify you. This includes your first and last name, e-mail address, telephone number, postal address and sometimes your age, location or IP address;
- What rights you have regarding this information;
- Who is responsible for processing the personal information collected and processed?
- To whom this information is transmitted;
- The site’s policy on cookies.
We collect and use several types of information about you, including :
- Last name
- First name
- E-mail address
- Telephone/fax number
- Mailing address
- Date of birth
- Company
- Profession
Your personal information is collected through the following methods:
- Website registration form
- Opinion survey
- Program enrolment form
- Manually (telephone or e-mail)
- Invoicing and/or order tracking
- Information and/or promotional offers (e.g. newsletters)
- Statistics
- Contact form
Your personal information is also collected through the interactivity that may be established between you and our Web site. This information is collected in the following ways:
- Correspondence
- Information for promotional offers
- Statistics
- Contact
- Website management
We collect certain information through log files and cookies. These files enable us to process statistics and traffic information, facilitate navigation and improve service for your convenience.
a) Description of cookies used by the site
They mainly consist of the following information:
- IP address
- Operating system
- Visited pages and requests
- Time and day of connection
- Improved service and personalized welcome
- Creation of personalized profiles
- Statistical studies
- Website security checks
b) Opposition to the use of cookies by the site
You may refuse the use of cookies by configuring your browser.
If you decide to deactivate cookies, you will then be able to continue browsing the site. However, we cannot be held responsible for any malfunctioning of the site caused by this manipulation.
5. SHARING OF PERSONAL INFORMATION
We will not sell or otherwise market any personal information we collect.
If you do not wish your personal information to be shared with third parties, you may object at the time of collection or at any time thereafter, as mentioned in the “Right of objection and withdrawal” section.
6. RETENTION PERIOD FOR PERSONAL INFORMATION
Unless otherwise permitted or required by applicable law or regulation, we will retain your information only as long as necessary for the purposes for which it was collected, including any legal, accounting or reporting requirements, and subject to any additional agreements you have made with us. In certain circumstances, we may anonymize your information so that it can no longer be associated with you or your business. We reserve the right to use such anonymized and de-identified data for any legitimate business purpose without further notice to or consent from you.
- Our site is hosted by : AWS
If you have any concerns about privacy at AWS or would like to contact one of their data processors, please contact them at the following address:
Amazon Web Services, Inc, 410 Terry Avenue North, Seattle, WA 98109-5210, ATTS: AWS LegalNotre utilisons Mailchimp pour l’envoi de nos infolettres.
The person responsible for processing personal information is: Julie Baillargeon. She can be contacted as follows:
- by e-mail to julie.baillargeon@cepoq.com
The person responsible for processing personal information is responsible for determining the purposes and means of processing personal information.
b) Obligations of the person responsible for processing personal information
The person responsible for processing personal information undertakes to protect the personal information collected, not to pass it on to third parties without your knowledge, and to respect the purposes for which the information was collected.
In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs or steps for CEPOQ.
In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means necessary.
9. RIGHT OF OBJECTION AND WITHDRAWAL
You have the right to object to the processing of your personal information by the Site (“right of objection”). You also have the right to request that your personal data no longer appear, for example, on a mailing list (“right of withdrawal”).
In order to object to the processing of your personal data or request the withdrawal of your personal data, you must follow the following procedure:
- The user must make a request to limit the processing of his/her personal information to the data controller, by sending an e-mail to the address provided above.
You may access, update, modify or request the deletion of information concerning you by following the procedure set out below:
- The user must make a request to the person responsible for processing personal data by sending an e-mail specifying the purpose of the request to the above address.
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL (Secure Sockets Layer) protocol
- Access management – authorized person
- Network monitoring software
- Automatic backup
This Privacy Policy may be consulted at any time at the address indicated below:
genovis.ca/privacy-policy
We reserve the right to modify it in order to ensure its compliance with applicable law.
You are therefore invited to consult this Privacy Policy regularly to keep up to date with any changes.
c) ACCEPTANCE OF THE PRIVACY POLICY
By browsing the Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, particularly with respect to the collection and processing of your personal information and the use of cookies.
d) LEGISLATION
We undertake to comply with the legislative provisions set out in :
Act respecting the protection of personal information in the private sector, RLRQ c P-39.1; and/or
Personal Information Protection and Electronic Documents Act, LC 2000, c 5.